🧵Wicked Stitches & Sew Much More
Retail Terms and Conditions
By making a purchase at Wicked Stitches & Sew Much More, the customer agrees to the following terms and conditions. These policies are in place to ensure fairness and consistency for all customers.
Child Policy
- Children must be always supervised.
Open Knitting Hours Policy
Customers are welcome to enjoy our communal space during designated Open Knitting Hours. These sessions are free of charge and open to all fiber enthusiasts. Please be respectful of others and help us maintain a welcoming environment for everyone. Open Knitting is subject to space availability and may occasionally be unavailable during special events or workshops.
Food and Drink Policy
Snacks and light refreshments are available in-store for your enjoyment during Open Knitting and other visits. These items are provided on a donation basis to help us offset the cost and continue offering them to the community.
- Outside food and drinks are permitted in designated areas only. If you bring it in, you must take it with you.
- Food and drinks can be stored in the refrigerator.
- If you have food in the refrigerator, please mark it with your name. Any unmarked food will be thrown out at 4 p.m. on Fridays, no exceptions.
- Donation amounts are posted near the coffee machine.
- A donation box is located near the refreshment area. We operate on the honor system and trust our guests to contribute fairly.
Please be considerate — this system only works when everyone participates honestly. We appreciate your support in keeping this a welcoming and well-stocked space for all.
Store Hours, Workshops and Classes
- Class fees are non-refundable. Cancellations made at least 72 hours in advance of the class start time may be eligible for transfer or store credit.
- Single day classes must be paid in full 72 hours in advance of the class, unless otherwise specified.
- Multi-session classes require payment of 50% up front and subsequent payments must be made within 72 hours of the class date.
- Cancellations made within 72 hours, and no-shows, are not eligible for refunds or credit.
- If you need individual help beyond store hours, appointments can be made with a 48 hour notice.
Yarn Winding Policy
- In-Store Purchases: Complimentary yarn winding is available for yarn purchased at Wicked Stitches & Sew Much More. Please allow time for winding during busy periods.
- Outside Purchases: Yarn not purchased at Wicked Stitches & Sew Much More may be wound for a fee of $2.00 per skein. Payment is due at the time of service.
- Tangled Yarn: Yarn that arrives in a tangled or excessively disorganized state will not be accepted for winding. We reserve the right to decline winding services at our discretion to prevent damage or excessive handling time.
Defective or Damaged Products
- Any defective or damaged product must be reported within 5 days of purchase or receipt. Wicked Stitches & Sew Much More reserves the right to inspect the product and will issue a replacement or store credit if deemed appropriate.
- Some yarns will have knots in the skeins. This is a natural occurrence from the manufacturer and does not reflect on the quality of the yarn, nor the integrity of Wicked Stitches & Sew Much More. These do not necessarily require the yarn to be exchanged.
Gift Cards
- Gift cards are non-refundable and not redeemable for cash, except where required by law. Lost or stolen gift cards cannot be replaced or reissued.
- No gift certificates will be accepted from A Tangled Yarn Shop prior to September, 2024
Color Variance and Dye Lots
- Colors may vary slightly due to monitor settings and yarn dye lots. Wicked Stitches & Sew Much More does not guarantee color matching across different dye lots and recommends purchasing sufficient quantities to complete your project.
Wicked Stitches & Sew Much More reserves the right to modify these terms and conditions at any time without prior notice.